Terms and Conditions

Last updated: November 1, 2017

The Terms and conditions of the Service constitute a binding agreement from the legal point of view between you ( "You") and Ingenia Software C.A ("Ingenia Software", " the Company" or "us"). By using our products and services (hereinafter referred to as "Services") you are accepting all our conditions. If you are not satisfied with what is stated below, you must immediately leave our website and NOT use any of our Services.

WE RESERVE THE RIGHT TO CHANGE, ADD OR DELETE FEATURES OF OUR SERVICES, AND EVEN SUSPEND, AND MODIFY THE CONDITIONS DESCRIBED HEREIN WITHOUT NOTICE.

1. Use of all our services

Our Services are provided to you through Ingenia Software C.A, a company located in Maturín, Monagas, Venezuela.

You start using our Services automatically when:

  1. Browse our website
  2. Register and keep active a user account on our website
  3. Signing any other legal contract between You and Us

You must be over 18 years of age (or have the legal age of majority in your country) to use our Services.

In some cases it will be necessary that we know certain personal information about you to provide our services, for this reason, you will provide reliable and up-to-date information.

In general, you will not use our Services improperly, this includes any use that we specify as not allowed or outside the interfaces and tools that we provide. You, under no circumstances, will attempt to apply reverse engineering techniques or studies to our Services.

You will retain the intellectual property rights you have over the content you post in our Services, that is, what is yours will remain yours.

The use of our Services does not grant you any intellectual property rights over them, nor to use our brand, logo, slogan and/or any element of our corporate identity without our authorization.

You will not publish content protected by copyright laws in our Services without the express authorization of its owner.

Due to the diversity of our Services, you may have to accept other clauses or supplemental statements, which will be provided at the appropriate time.

2. Your Ingenia Software account

You can register on our platform and obtain your user account (from now on "Ingenia Account") with which you can use and manage our Services.

It’s your responsibility to keep your password secret in order to avoid unauthorized access to your Ingenia Account.

Your Ingenia Account is personal and non-transferable, therefore, under no circumstances will you share, lease, sell, subsidize and/or donate to third parties.

3. Code of conduct

You agree to abide by the following code of conduct when using our Services:

  1. You will not publish any type of SPAM.
  2. You will not use any automated means to access our Services and collect statistical information about them or about other users. These means include (but are not limited to) bots and scrapers.
  3. You will not carry out any type of pyramid marketing in our Services.
  4. You will not make any practice of phishing (phishing) nor publish malicious or illegal software in our services, such as viruses, Trojans, keyloggers, adware, ransomware, and keygens.
  5. You will not bother, intimidate or harass any user, nor publish content that may hurt their sensitivity.
  6. You will not publish anything in our that makes explicit or implicit reference to illicit, malicious or discriminatory acts.
  7. You will not publish any type of pornographic material nor cataloged for the adult public in our Services.
  8. You will not carry out denial of service attacks (DDoS) to our Services or to the technological platform behind them.

4. Payments

You will use only and exclusively the methods of payment and the currencies that we arrange for the hiring of our Services, without exception.

It’s your responsibility to carefully check the amounts before paying for our Services.

You authorize us to make any transaction inherent in the payment method, choose when buying or contracting any of our Services. It is your responsibility to assume with the possible charges for the use of the banking platforms or payment gateways that are applicable.

5. Refunds

You are solely responsible for the contracting of our Services, and we will deny, to the fullest extent permitted by law, any obligation to make any kind of reimbursement.

6. Privacy

Your privacy is important to us. We keep personal information about you that you provide us when registering your Ingenia Account, such as your name, surname, language, time zone, country, and gender. In addition, we collect information about your use of our Services for statistical purposes and the constant improvement thereof. This information includes your IP address and data of your browser, such as cookies, both your own and those of third parties.

By using our Services you grant us the authorization to use said information to show you relevant advertising through partners and business partners of Ingenia Software.

We will try to keep our personal information about you stored in our Services to the best of our ability and up to the limits of the law, however, if the national and international police authorities through a court order signed by a judge they request it we are obliged to supply it and notify you as we see fit and do not doubt the good faith of the process.

7. Termination of the Service

If you breach the conditions described here, we will proceed to terminate your Ingenia Account, canceling any right of use you may have over our Services.

If you voluntarily wish to stop using our Services, you may do so at any time.

8. Guarantees and Disclaimer

WE TRY TO MAINTAIN OUR SERVICE IN OPERATION, WITHOUT ERRORS AND INSURANCE, BUT YOU USE IT UNDER YOUR OWN RESPONSIBILITY. WE PROVIDE OUR SERVICE AS IS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WE DO NOT GUARANTEE THAT ANY OF THESE SERVICES ARE ALWAYS SAFE OR ERROR-FREE, OR THAT THEY ALWAYS WORK WITHOUT INTERRUPTIONS, DELAYS OR IMPERFECTIONS. INGENIA SOFTWARE CA IS NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION OR DATA OF THIRD PARTIES AND HEREBY DISPENSES TO US, OUR DIRECTORS, EMPLOYEES AND AGENTS OF ANY DEMAND OR DAMAGE, KNOWN OR UNKNOWN, ARISING FROM OR FROM ANY OTHER MODE RELATED TO ANY CLAIM THAT HAS INTERPOSED AGAINST SUCH THIRD PARTIES.